Shipping policy
SHIPPING TIMES & COSTS
We endeavour to ensure shipping and delivery is a smooth and hassle free process, however when fine jewellery passes across customs borders, some customs departments require further documentation from you in order to import the goods. In this case Fedex will always contact you to require any further information. Please contact elizabeth@francescavilla.it if you have any questions regarding the shipment of your purchase.
Shipping within Europe
Delivery within Europe is free of charge
Delivery time: 2-3 days
Shipping method: Free shipping via Fedex or DHL, fully insured
All taxes and customs duties are included in the price of the piece, you will not need to pay anything additional on delivery.
Shipping to the UK
Delivery to the UK is free of charge
Delivery time: 2-3 days
Shipping method: Free shipping via Fedex or DHL, fully insured
All taxes and customs duties are included in the price of the piece, you will not need to pay anything additional on delivery.
Shipping to the US
Delivery to the US is free of charge
Delivery time: 4-5 days
Shipping method: Free shipping via Fedex or DHL, fully insured
All taxes and customs duties are included in the price of the piece, you will not need to pay anything additional on delivery.
In order to clear your parcel through customs, your identification number might be required (social security number). In this case, Fedex will send you a Customs and Border 5106 form, in order to transmit it to the American customs officer handling your parcel.
Shipping to the Rest of the World
Delivery to the Rest of the World is €60
Delivery time: 4-12 days delivery
Free shipping via Fedex or DHL, fully insured
Taxes and customs duties are payable by the customer, Fedex will contact you to remit the payment
Please contact elizabeth@francescavilla.it to arrange a purchase / shipment outside the EU, UK or US