Shipping policy

SHIPPING TIMES & COSTS

We endeavour to ensure shipping and delivery is a smooth and hassle free process, however when fine jewellery passes across customs borders, some customs departments require further documentation from you in order to import the goods. In this case Fedex will always contact you to require any further information. Please contact elizabeth@francescavilla.it if you have any questions regarding the shipment of your purchase.

Shipping within Europe

Delivery within Europe is free of charge

Delivery time: 2-3 days

Shipping method: Free shipping via Fedex or DHL, fully insured

All taxes and customs duties are included in the price of the piece, you will not need to pay anything additional on delivery.

Shipping to the UK

Delivery to the UK is free of charge 

Delivery time: 2-3 days

Shipping method: Free shipping via Fedex or DHL, fully insured

All taxes and customs duties are included in the price of the piece, you will not need to pay anything additional on delivery.

Shipping to the US

Delivery to the US is free of charge 

Delivery time: 4-5 days 

Shipping method: Free shipping via Fedex or DHL, fully insured

All taxes and customs duties are included in the price of the piece, you will not need to pay anything additional on delivery. 

In order to clear your parcel through customs, your identification number might be required (social security number). In this case, Fedex will send you a Customs and Border 5106 form, in order to transmit it to the American customs officer handling your parcel.

Shipping to the Rest of the World

Delivery to the Rest of the World is €60

Delivery time: 4-12 days delivery

Free shipping via Fedex or DHL, fully insured

Taxes and customs duties are payable by the customer, Fedex will contact you to remit the payment

Please contact elizabeth@francescavilla.it to arrange a purchase / shipment outside the EU, UK or US